Upwork has partnered with an Enterprise client who is a multinational organization that develops consumer goods, pharmaceuticals, and medical devices.
They are seeking a contractor to lead the maintenance, enhancement, and long-term enablement of an RPA solution that automates invoice and service documentation processing across 30+ suppliers for Patient Programs. This role is critical to achieving their ideal future state: a robust, monitored, and integrated automation ecosystem that passively feeds accurate data into our single source of truth (SSOT) Tableau dashboard for impact measurement.
New Adds Maintenance & Enhancements
• Maintain and enhance the existing Blue Prism RPA process and ABBYY OCR ingestion of supplier invoices into SharePoint
• Support logic updates, supplier onboarding, and minor technical enhancements as needed
• Troubleshoot and resolve issues using Python and SQL to ensure clean, accurate data flow from RPA process to the SharePoint List builds to the dashboard
o Develop validation rules to uncover gaps opportunities across the RPA dataset
o Ensure data is reliably and consistently displayed in the Tableau SSOT dashboard, enabling passive performance measurement and business decision-making
• Analytical skills including and not limited to data management and analysis, data governance, problem solving, OCR technology, web technology, and programming (HTML, Python, SQL) proficiency
• Solid understanding of invoice processing
• Recent experience within automation tools (like Blue Prism)
• Knowledge of Microsoft tools (Power Automate, Dynamics, CRM) is a plus
• Process-oriented thinker with a strategic mindset and strong attention to detail
• Strong Communication Skills - ability to clearly convey information and collaborate effectively with team members and stakeholders (between Business and Technical Development team)
• Willingness to adjust to changing priorities and new information, as well as problem-solving in a fast-paced environment
• Ability to work well in a team setting, fostering a positive working environment and contributing to team goals
...with that consists of Physicians, Nurses, Social Workers, Pharmacists, Dietitians, Behavioral Health, Administrative Support and other professionals. If you're interested in learning more, let's connect. Optum is changing the face of heath care one patient at a time....
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