Assists in examination and treatment of patients under the direction of the Physician and/or Designee.

• • Interview patients and measure vital signs and other pertinent information as required by department.
  • Records information in patients medical record.
  • Prepares treatment rooms and patients for examination.
  • Inventories, orders and replenishes medical supplies and materials.
  • Schedules appointments, performs clinical tasks and completes appropriate forms as required by department.
  • Records lab values and other treatment documentation as required by the department.
  • May be responsible for cleaning, processing, sterilizing and checking instruments.
  • Performs computer data entry functions.
  • Performs clinical/technical skills specific to the department.
  • Performs other related duties as necessary.

Customer Service:

• • Practices customer service standards as defined by the Medical Center and specified department.
  • Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved.
  • Promptly responds to alarms and patient requests.
  • Facilitates the customers ability to utilize resources.
  • Assures a clean, orderly, and .functional work environment.

Team Commitment:

• • Is an effective team member who is flexible, cooperative, and willing to assist others.
  • Manages difficult or conflict situations constructively and seeks appropriate assistance.
  • Takes accountability for own actions.
  • Acts as a resource and mentor to new employees, students, and other team members.
  • Actively participates in departmental professional development activities.
  • Adheres to Attendance Policy.
  • Supports a collaborative labor-management partnership environment.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Grade: 180

• Six (6) months or successful completion of Kaiser externship.
• Per the National Agreement, current KP Coalition employees have this experience requirement waived.

• High School Diploma or General Education Development (GED) required.
• Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.

• Basic Life Support

• Ability to read, write and comprehend medical information.
• Must pass medical terminology test.
• Ability to effectively present information, both verbal and written.
• Demonstrated ability to use personal computer.
• Must be willing to work in a Labor Management Partnership environment.
• Refer to Position Specifications outlined in the appropriate collective bargaining agreement.

• N/A