Job Description

Leadership Opportunities at Chick-fil-A

At Chick-fil-A, a leadership role is more than just a title—it's a unique opportunity to make a lasting impact. As a leader, you’ll work directly with an independent Owner/Operator and a team of motivated individuals to create a culture of excellence, growth, and care. Our leaders set the tone for the restaurant, ensuring every guest receives the signature Chick-fil-A experience and every Team Member is empowered to thrive.

Benefits:

• A fun and positive work environment
• Learning from experienced leadership
• Opportunities for growth and development
• Flexible scheduling (closed on Sundays)
• Paid time off and health insurance
• Free meals during shifts

Key Responsibilities:

• Monitor performance metrics to maintain top-tier brand performance
• Coach and mentor Team Leaders and Team Members
• Ensure compliance with food safety and sanitation standards
• Lead daily operations focused on efficiency and hospitality
• Resolve guest concerns promptly to uphold service standards
• Manage inventory effectively to minimize waste
• Foster a team-first environment by embodying Chick-fil-A’s Core Values
• Implement and model strategies that create meaningful guest experiences and build brand loyalty
• Monitor labor, sales, and service speed throughout the day and communicate performance insights with the team

Qualifications:

• Saturday availability
• Prior leadership or management experience in a fast-paced environment
• Strong skills in shift management and team supervision
• Experience in performance coaching and handling disciplinary matters
• Excellent communication and interpersonal abilities
• ServSafe Certified (or willingness to obtain certification)
• Ability to remain calm and positive under pressure
• Reliable transportation and a passion for hospitality

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Tags

Full time, Part time, Flexible hours, Shift work, Sunday, Saturday,

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