Job Description

*Relocation package negotiable 

Service Technician – Level 3 (L3)

Location: Pittsboro, IN

Employment Type: Full-Time (40 hrs/week)

Pay: Starting at $35-$44/hr (based on experience)

Reports To: Operations Manager

Join BoilerMASTERS as a Lead-Level Service Technician

BoilerMASTERS, Inc. is looking for an experienced, highly skilled  Service Technician L3to join our growing service team. This is our  highest-level field technician role , ideal for a professional who excels in technical problem-solving, project leadership, and delivering exceptional customer service.

As a senior technician, you will play a key role in servicing, repairing, and installing  boilers, burners, hydronic systems, steam systems, and industrial fuel-burning equipment across a wide range of commercial and industrial environments. You will also mentor junior technicians and represent BoilerMASTERS as a trusted expert in the field.

We are a service-driven organization committed to quality workmanship, reliability, and professional excellence. If you take pride in your work and want to advance your career in a strong, values-focused company, we encourage you to apply.

Key Responsibilities

• Service & Repair: Diagnose, troubleshoot, maintain, and repair boilers, burners, controls, and associated mechanical/electrical systems.
• Installation: Install new equipment to manufacturer specifications and ensure compliance with all safety and code requirements.
• Advanced Diagnostics: Use combustion analyzers, draft gauges, multimeters, and other diagnostic tools to evaluate system performance.
• Controls & Programming: Configure, calibrate, and troubleshoot electronic and digital boiler control systems.
• Preventive Maintenance: Perform cleanings, inspections, adjustments, and system checks to enhance equipment lifespan and efficiency.
• Customer Communication: Provide clear explanations, recommend solutions, generate quotes, and build strong customer relationships.
• Project Leadership: Lead service and installation projects, ensuring quality workmanship and timely completion.
• Mentorship: Train, support, and mentor junior technicians to strengthen team performance.
• Documentation: Complete accurate service reports and input data into our digital service platform.
• Inventory & Equipment Care: Maintain tools, company vehicles, and parts inventory for optimal readiness.

Qualifications & Requirements

• High School Diploma or GED required; technical/vocational degree preferred.
• 5–7+ years of hands-on experience with boilers, burners, or industrial mechanical systems.
• Advanced knowledge of  steam systems, hydronic systems, combustion, fuel systems, and controls .
• Strong understanding of electrical, plumbing, and mechanical principles related to boiler operations.
• Ability to read and interpret  blueprints, wiring diagrams, schematics, and technical manuals .
• Proven experience  leading jobs, mentoring technicians, and coordinating field work .
• Excellent troubleshooting, analytical, and problem-solving skills.
• Professional, customer-service oriented communication and appearance.
• Must hold a valid driver’s license and be able to travel throughout Indiana.
• Dependable, self-motivated, and committed to continuous improvement.

Benefits

• Relo package available
• Tools provided
• Truck provided
• Steel-toe safety gear and uniforms provided

Work Environment & Physical Requirements

This role may involve sitting, standing, climbing, balancing, kneeling, and lifting up to 10 pounds. Technicians may occasionally be exposed to fumes, chemicals, and varying noise levels depending on the job site.

Why Join BoilerMASTERS?

BoilerMASTERS, Inc. is built on strong values, teamwork, and a commitment to delivering reliable, high-quality solutions for our customers. You’ll join a team of skilled professionals who take pride in their craft, support each other, and strive for excellence every day.

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