Job Description

Roles and Responsibilities

 Provide architecture and technology infrastructure strategy for Customer’s future

direction by providing briefing on new technologies and services available in the

marketplace for requirements.

 Engage and participate in new design, solutions, and development activities.

 Design, upgrade, control, and configure existing network and security systems by

monitoring the environment; identifying gaps; evaluating and implementing

enhancements, policy, and procedures; and solving highly complex issues.

 Design, deploy, and migrate legacy WAN to SD-WAN cloud solutions.

 Carry out implementation of network projects assigned, using established process and

best practice principles.

 Prepare high-level and low-level diagrams (HLDs and LLDs).

 Prepare bills of materials (BOMs), design documents, and technical presentations for

the Customer.

 Work closely with project managers and the Customer’s technical authorities to ensure

smooth delivery of project deliverables.

 Direct and guide complex network implementation.

 Design, install, configure, and test data networks for complex and heterogenous

systems.

 Employ a good skillet of adopting new infrastructure knowledge and working with

stakeholders for design proposal.

 Provide a threat intelligence feed so Customer can understand current trends and

threats and make informed decisions about appropriate response actions.

 Proactively perform maintenance for service line (e.g., failover testing, device access

audits, configuration audits, backups, patch-level validations, document validations).

 Data network technologies (WAN, LAN, WLAN, SD-WAN, SD-LAN, MAN, MPLS, VPN, etc.)

and data communications technologies.

 IP routing protocols (e.g., BGP, EIGRP, OSPF, VRRP, LDP, RSVP, STP, RSTP, MSTP,

multicast, and policy-based routing).

Product Experience

 SD-WAN, SD-LAN, and campus LAN devices – both wired and wireless – using Cisco, HPE Aruba, Juniper, and Dell products

 SD-WAN: Viptela, Silver Peak

 Cisco Data center grade switches

 Cisco Nexus

 Cisco Software-Defined Access (SDA) and DNA Center (DNAC)

 Cisco Web Security appliances

 Cisco Identity Services Engine (ISE)

 Bluecoat Security Platform: proxy servers and management center

 DNS, DHCP, and IP Address Management (DDI): Infoblox, EfficientIP

Soft Skills

 Customer handling and stakeholder management skills

 Ability to work with people in different time zones

 Ability to operate in a fast-paced, evolving environment; appropriately prioritize tasks;

and keep abreast of the latest technology

 Demonstrated ability to build strong, effective customer relationships

 Analytical skills to interpret IT user requests and understand end-user requirements

 Solid knowledge of the IT Service Management framework, practices, and process

experience

 Service delivery task skills (reporting, customer relationships, SLA management, etc.)

 Experience in preparing design documents and presentations during Customer

workshops

 Excellent analytical and troubleshooting skills

 Strong verbal, written communication skills

 Creative thinking in implementing service improvements (automation, incident

reduction, etc.)

 Willingness and flexibility to learn new technologies, scale up quickly, and adapt to

different roles as situation demands

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