Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Support Agent to support the United States Capitol Police (USCP)'s, Office of Information Systems (OIS), Radio Services Division (RSD). This work will be performed on-site at the Capitol Complex in Washington, D.C.
I've never heard of Terrestris. What do you do?
At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.
So, what will the Service Desk Support Agent Terrestris do?
As the Service Desk Support Agent, you will provide essential technical assistance and support to the United States Capitol Police (USCP) within the Office of Information Systems (OIS) and specifically within the Radio Services Division (RSD). The role is critical in maintaining smooth operations for the USCP's communication systems, ensuring radio and communication devices are functioning effectively for all personnel. The ideal candidate will offer prompt, responsive, and customer-focused service, ensuring that any technical issues related to radio systems, equipment, and software are addressed in a timely manner.
What does a typical day look like for the Service Desk Support Agent?
You will:
What qualifications do you look for?
You might be the professional we're looking for if you have:
What kind of benefits does Terrestris Offer?
We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.
Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.
DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.
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