Job Description

Job Description and Duties

Under the general direction of the Director of Operations and Technology, the Human Resources and Training Manager is responsible for motivating, directing, supporting, assisting and supervising operational staff in the areas of human resources, staff development and performance, training, and policy development. This position also performs the more complex work; interprets applicable laws, regulations, policies, procedures, and bargaining unit contracts; provides consultative services to all levels of management and staff regarding progressive discipline; identifies program deficiencies; develops solutions; ensures staff understand and execute their duties by mandated deadlines; and other duties as required.  

Specific duties include creation and maintenance of BCDC training programs, recruitment and staffing, performance management, management of health and safety program, knowledge of organizational development and working with third party contracts related to human resources and training.  Strong human resource and training skills are necessary.

You will find additional information about the job in the .

Working Conditions

BCDC’s office is our headquarters in downtown San Francisco. BCDC is a hybrid workplace and offers telework for all employees. Telework is available for this position in accordance with BCDC Telework Policy and Procedures. This is a hybrid position that will require the incumbent to be in the office at least two days a week through June 2026, subject to change thereafter.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of principles, practices, and trends of public and business administration, including management and staff services such as human resources, staff development, and related areas; principles and practices of employee supervision, development; change management; program planning, evaluation, and management; formal and informal aspects of the legislative process; the administration and department's goals and policies; governmental functions and organization at the State and local level.
• Knowledge of principles, practices, and trends of state human resources practices and industry best practices; labor relations practices and bargaining unit contracts; conflict resolution techniques, strategies, and best practices; objectives of Equal Employment Opportunity and merit selection process; and modern office methods and software including Word, Excel, PowerPoint and others as required.
• Ability to manage and lead a team responsible for the support of the entire department. Includes strong written and verbal communication skills, ability to be flexible, adapt to change and strong customer service skills.
• Ability to reason logically and creatively and utilize a variety of analytical techniques to resolve complex problems; independently develop and evaluate alternatives; analyze and present information effectively both orally and in writing; consult with and advise other parties on assigned subject matter areas; gain and maintain the confidence and cooperation of those contacted during the course of work; review and edit reports; motivate interdisciplinary teams effectively; develop and effectively utilize all available resources; and manage assigned program areas by establishing and maintaining project priorities
• Ability to accept constructive criticism, proactively identify potential issues, and adapt to changing priorities; act in a professional manner and maintain confidentiality; demonstrate a high degree of integrity, honesty, and ethical behavior; establish and build rapport by modeling values-based behaviors; possess strong interpersonal and mentoring skills; and promote teamwork and cross functional collaboration.

Benefits

Benefits include paid vacation/sick leave or annual leave; public transit subsidy; 11 paid holidays each calendar year; health, dental, and vision benefits; and deferred compensation and retirement benefit programs. For a list of benefits, go to .

Eligibility

Candidates must be eligible for appointment to the California civil service classification of Staff Services Manager I. Current State employees or former State employees with transfer or reinstatement rights at the Staff Services Manager I level may apply. To be eligible for transfer or reinstatement, applicants must meet the minimum qualifications of the respective classification. Appointment is subject to the State Restriction of Appointment (SROA) provisions. Applicants must clearly indicate the basis of their eligibility, including SROA, surplus, transfer, reinstatement status, or list eligibility in the Examination or Job Title section on the CA State Application (std 678).

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.

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