Help Desk Support Technician Job at Conch Technologies Inc, New York, NY

Q3lDcmI5c2xuWGV3QkRheXJPYi9laW9RRGc9PQ==
  • Conch Technologies Inc
  • New York, NY

Job Description

Hi

This is Sai vikas from meridiansoft, One of our client is looking for Level 1 Help Desk Support Technician @ Buffalo, NY .Please share your updated resume to [email protected] or reach me at 380 999 9014.

Help Desk Support Technician

Location: Buffalo, NY

Overview:

Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations.

Key Responsibilities:

  • Respond promptly to user inquiries via phone, email, or chat.
  • Troubleshoot basic hardware and software issues, including password resets and application errors.
  • Document incidents and resolutions in the ticketing system.
  • Escalate complex problems to Level 2 support when necessary.
  • Maintain a high level of customer service and professionalism.

Qualifications:

  • High school diploma or equivalent; IT certifications (e.g., CompTIA A+) are a plus.
  • Strong communication and problem-solving skills.
  • Familiarity with common operating systems and office applications.
  • Ability to work in a fast-paced, multi-site environments

Thanks regards,

Saivikas | IT Recruiter

[email protected]

Desk:380 999 9014

615 Carle Avenue, Lewis Center , OH 43035

Job Tags

Similar Jobs

Webxloo Llc

UI/UX Designer Job at Webxloo Llc

 ...As a UI/UX designer, youll be involved in the research, design and external implementation of the companys products in close collaboration with the product specialist, support team and developers. Youll be working on most projects from planning to launch, tend to... 

Disney Direct to Consumer

Senior Data Scientist - NLP/LLM Job at Disney Direct to Consumer

 ...Job Summary: About The Role Data scientists at Disney Streaming Services are the insights and modeling partners for the growth, content, marketing, product, and engineering teams at Disney+, Hulu and ESPN+. They use data to empower decision-makers with information... 

Nationwide Children's Hospital

Bioinformatics Scientist Job at Nationwide Children's Hospital

 ...Overview: The Bioinformatics R&D team performs advanced and cohort-level genomic research that includes machine learning applications and complex statistical analyses. We develop algorithms, workflows, and UI's to support collaborative and operational research and... 

QTI Management Services, Inc.

Receptionist Administrative Assistant Job at QTI Management Services, Inc.

Summary: The QTI Group has partnered with an investment company in seeking a full-time, temporary to hire, dedicated and professional Receptionist Administrative Assistant to support their team. The ideal candidate will be a team player with strong communication skills...

Papa John's

Delivery Driver Company Car Job at Papa John's

 ...Our delivery drivers are the best and make the most! NOW HIRING IMMEDIATELY Earn $12 - $22 as a Papa Johns Pizza delivery driver Full time or part time Day shift, night shift, weekday and weekend shifts available Delivery Driver Benefits include: Eligibility...