General Manager - Ice Cream Manufacturing Plant Job at Carter Support Services, Eugene, OR

Q2kycGE5b2dubmkzQlRXOXIrdjZleUlVREE9PQ==
  • Carter Support Services
  • Eugene, OR

Job Description

We are seeking a strategic, results-driven General Manager to lead all aspects of operations at our ice cream manufacturing facility. The ideal candidate will bring deep experience in frozen dessert production , combined with proven leadership across plant operations, quality, safety, and continuous improvement .

This role is accountable for ensuring the facility delivers on production goals, food safety standards, and cost targets — while fostering a high-performing culture centered on quality, collaboration, and innovation.

Key Responsibilities

  • Lead and manage all functions within the ice cream manufacturing plant, including production, quality, maintenance, sanitation, and warehousing.

  • Ensure full compliance with food safety regulations and certifications (FDA, USDA, HACCP, SQF, GMP).

  • Oversee production planning, batching, freezing, and packaging to meet volume, quality, and delivery targets.

  • Drive operational excellence through KPI monitoring and improvement (OEE, yield, downtime, labor efficiency, waste).

  • Champion a culture of safety , accountability, and employee engagement across all departments.

  • Hire, train, and develop plant leadership and hourly teams , ensuring alignment with company values and performance expectations.

  • Implement Lean, Six Sigma, or TPM methodologies to improve throughput and reduce cost per unit.

  • Collaborate cross-functionally with QA, R&D, Supply Chain, and Corporate Leadership to ensure alignment on product development, launches, and compliance.

  • Manage plant budgets, capital investment projects , and long-term resource planning.

  • Regularly report on performance metrics, staffing, and compliance to executive leadership.

Qualifications

Education & Experience

  • Bachelor’s degree in Food Science, Engineering, Operations Management, or Business (Master’s preferred).

  • 7–10 years of progressive leadership experience in food manufacturing , including 5+ years in ice cream or frozen dessert operations .

  • Demonstrated success managing plant P&L , delivering operational KPIs, and leading cross-functional teams in a regulated environment.

Skills & Knowledge

  • Deep technical understanding of ice cream manufacturing processes , including mix formulation, pasteurization, freezing, inclusion handling, and packaging.

  • Expert knowledge of food safety systems and regulatory compliance requirements.

  • Strong leadership and team development skills with a track record of building high-performance cultures .

  • Proficiency in Lean Manufacturing and Continuous Improvement principles.

  • Experience with ERP and MES systems; data-driven decision-making skills.

  • Excellent interpersonal, communication, and problem-solving abilities.

Preferred Certifications

  • HACCP Certified

  • SQF Practitioner or PCQI

  • Six Sigma or Lean Certification

  • OSHA Safety Certification

Working Conditions

  • Based on-site at a high-volume manufacturing facility with exposure to cold temperatures, noise, and food processing equipment.

  • Must be available for on-call support and occasional weekend/night shift coverage based on operational needs.

Why Join Us?

  • Lead operations at a modern, innovation-driven ice cream facility .

  • Be a key driver of growth, quality, and sustainability in a fast-paced consumer goods company.

  • Competitive compensation package including base salary, performance bonuses , and full benefits.

  • Opportunities for executive-level growth and strategic leadership in a growing business.

Job Tags

Hourly pay, Full time, Night shift,

Similar Jobs

True Adventure Travel

Remote Vacation Planner Job at True Adventure Travel

Role Description Were seeking a Remote Travel Planner (Customer Representative) to join our growing team. In this part-time, remote position, youll play a key role in helping clients plan and manage their trips with confidence and ease. Your responsibilities...

Southern Glazer’s Wine and Spirits, LLC

Manager Commercial Finance - Anheuser Busch (CA Statewide) Job at Southern Glazer’s Wine and Spirits, LLC

What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier...

Dronedeploy

Recruiter Job at Dronedeploy

 ...and scale. Were seeking a driven, strategic, and resourceful Recruiter who thrives in a SaaS environment and can deliver results. This...  ...executives and hiring managers. Availability for occasional travel for meetings, conferences, company events (~1x per quarter).... 

MetLife

Marketing Technology Engineer Job at MetLife

 ...position will play a critical role in developing solutions that create engaging digital experiences, drive customer demand, and enhance MetLife's Digital Marketing maturity. We are looking for an experienced marketing technology developer who thrives in a fast paced... 

Chick-fil-A

Miembro del equipo de cierre/limpieza Job at Chick-fil-A

 ...Domingos libres ~401k y oportunidades de becas ~ Formacin remunerada ~ Comidas...  ...responsable de ejecutar procedimientos de limpieza detallados, realizar un mantenimiento...  ...Chick-fil-A manteniendo una slida tica de trabajo, confiabilidad y consistencia en todas las...