Job Description
Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.
Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components
Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance
Follows procedures to communicate, report, and escalate incidents to appropriate Leads
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Skills and Requirements
1-2 years of experienceHelpdesk/Desktop/IT hardware background
Quick and eager learner
Excellent go getter attitude, committed, & reliable Previous Data Center experience
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