Hey there!
Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Representative (English language) to help us keep our clients happy and our operations smooth.
We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you!
Job Responsibilities:
Being front line voice and ears of our company, providing customer support via calls and emails for our international clients and partners;
Assisting clients and partners with existing reservations and questions before booking;
Distributing requests among departments and teams;
Logging activity in CRM.
English Proficiency: Upper Intermediate level (both spoken and written).
Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.
Quick Learner: Ability to learn quickly and stay results-focused.
Tech Requirements: A functioning computer and microphone.
What We Offer:
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
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