Job Description

Business Analyst

Delaware Electric Cooperative (DEC) is a thriving member owned utility located in Southern Delaware. The area features numerous state parks for biking, hiking, fishing, recreational water sports, and sandy beaches. DEC serves more than 110,000 homes, and businesses and is committed to providing safe , reliable, and competitively priced energy services.

We are proud to have been named one of Delaware's top workplaces! Our incredible and hardworking team is dedicated to serving our community with their various expertise. We value our employees and offer competitive pay and exceptional benefits .

DEC is seeking a full-time Business Analyst to maximize DEC's business analytics and enhance business workflows. Responsibilities include:

• Manage and support enterprise business systems (Service/Financials/Mobile/Cloud) for functionality, efficiency, and alignment with business goals.

• Coordinate, manage, and support medium-to-large scale IT and data-related projects, including AI integration and data product development.

• Design and automate data collection, cleansing, and reporting processes using structured and unstructured data sources.

• Work beside DEC's Business System Administrator to stay current with system upgrades, data privacy regulations, and emerging technologies relevant to business analysis. Become subject matter expert in Ivue Enterprise.

• Work closely with DEC's Data Scientist to provide actionable insights from data analysis, predictive modeling, and process reviews to support operational and member experience improvements.

• Liaise with internal departments to gather system/data requirements and ensure proper training and change management support.

• Evaluate, configure, and deploy new or enhanced applications across departments in collaboration with IT and vendors.

• Train end users and create documentation to support the adoption of business systems and analytical tools.

• Develop and maintain dashboards, KPIs, and Business Intelligence reports using tools like Power BI or Python.

• Perform quality assurance, support data governance, and ensure accuracy, consistency, and integrity.

• Perform other duties as may be assigned by the Manager of Business Intelligence.

QUALIFICATIONS FOR A BUSINESS ANALYST

Education:

• Bachelor's degree in Mathematics, Business Analytics, Computer Science or related field.

Experience:

• Minimum of 2-5 years of experience in a related field is preferred.
• Strong Querying proficiency in SQL and Oracle
• Experience with statistical programming languages (e.g., Python, R)
• Familiarity with Power BI, SAP Crystal Reports
• Comfortable with cloud-based business systems

READY TO JOIN OUR TEAM?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this technical support job, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you!

Location: Greenwood, Delaware 19950

Job Tags

Similar Jobs