Job Description
**Overview**
**Job Summary Details:**
The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented and "tipping" is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25-$100 per week.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members ( | (Programa de Beneficios de ABM)
**Basic Qualifications:**
- Must be 18 years of age or older
- No high school diploma, GED or college degree required
- No experience required and on the job training provided
**Preferred Qualification:**
- One (1) year of customer service experience preferred
**Responsibilities:**
- Follow safety precautions at all times while transporting passengers
- Positive interpersonal interaction with passengers
- Comply with all client and/or site security requirements and processes
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
- Assist passengers with baggage retrieval and transport, if necessary
- Coordinate assignments with dispatchers and gate Agents, if necessary
- Complete thorough Incident Reports
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1
REQNUMBER: 116244
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